Kiosk Field Service Technician: Install, Repair & Travel

The Hillman Group; Frederick (MD); Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Wellness program

Employee stock purchase plan

PTO & holidays

401(k) plan

Descripción de la vacante

The Hillman Group’s Robotics and Digital Solutions (RDS) Division is hiring a Full Time Field Service Technician for Frederick & Germantown, MD. You will service and stock 70+ kiosks, with training on Minute Key, Quick Tag kiosks and third-party services, and you will be provided a company car for travel.

The role requires strong mechanical troubleshooting, fluency in technical English, and a willingness to travel—up to 200 miles daily—within the territory.

Formación

• High school diploma or GED required.
• Background in electromechanical repair and maintenance preferred.
• Experience in retail merchandising, field operations or customer service preferred.
• 1–3 years in a similar role preferred.
• Experience with basic tools and mechanical troubleshooting.

Responsabilidades

• Restock and perform routine service on kiosks as needed.
• Perform on-call repairs or adjustments when kiosks fail.
• Install new kiosks or swap older kiosks in the local area.
• Monitor territory machines daily; resolve connectivity/power issues.
• Maintain inventory for kiosks and optimize machine locations.

Conocimientos

Customer service

Mechanical troubleshooting

Reading/writing English (jargon)

Educación

High School Diploma or GED

Electromechanical repair background

Experience in retail merchandising/field operations

Herramientas

Microsoft Word

Microsoft Excel

Outlook

Descripción del empleo

The Hillman Group’s Robotics and Digital Solutions (RDS) Division is hiring a Full Time Field Service Technician for Frederick & Germantown, MD. You will service and stock 70+ kiosks, with training on Minute Key, Quick Tag kiosks and third-party services, and you will be provided a company car for travel.

The role requires strong mechanical troubleshooting, fluency in technical English, and a willingness to travel—up to 200 miles daily—within the territory.