Kiosk Field Service Technician – Company Car + Benefits

The Hillman Group; Germantown (MD); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Short-term disability

Long-term disability

401k plan

Wellness Program

Employee Stock Purchase Plan

Vacation/Paid Time Off

Job summary

The Hillman Group is seeking a Full Time Field Service Technician to service kiosks across Frederick & Germantown, MD. You will train on Minute Key, Quick Tag, and third-party kiosks, with a 70+ kiosk territory and about 40 hours per week.

The role includes a company car, cell-phone reimbursement, and a corporate gas card for business miles. Requires electromechanical repair background and strong English communication.

Qualifications

• High school diploma or GED is required.
• Background in electromechanical repair and maintenance preferred.
• Prior experience in retail merchandising, field operations and customer service preferred.
• 1-3 years of similar experience preferred.
• Ability to read, write and speak fluent English including technical jargon.

Responsibilities

• Re-stock and perform routine service on kiosks as needed.
• Perform on-call repairs or adjustments when kiosks malfunction.
• Install new kiosks or swap older kiosks locally.
• Monitor machines daily in territory and resolve connectivity or power issues.
• Keep inventory for restocking kiosks in possession.
• Grow territory revenue by optimizing machine locations and uptime.

Skills

Customer service

Retail merchandising

Field operations

Troubleshooting

Reading technical jargon

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The Hillman Group is seeking a Full Time Field Service Technician to service kiosks across Frederick & Germantown, MD. You will train on Minute Key, Quick Tag, and third-party kiosks, with a 70+ kiosk territory and about 40 hours per week.

The role includes a company car, cell-phone reimbursement, and a corporate gas card for business miles. Requires electromechanical repair background and strong English communication.