Field Service Technician: Kiosk Maintenance & Travel

Hillman Group; Buffalo (NY); Sur place; USD 30 000 - 33 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Company vehicle or car allowance

Gas card for business travel

Cell phone reimbursement

Health, dental, vision, life, and 401k

Employee Stock Purchase Plan

Paid vacation and sick time

PTO and floating holidays

40 hours per week

Résumé du poste

Hillman Group's Robotics & Digital Solutions (RDS) team in Buffalo, NY is seeking a Field Service Technician to support self-service kiosks used by thousands of customers daily.

You will service Minute Key, Quick Tag, EcoATM, and Pokémon kiosks, traveling within your territory to maintain uptime and strengthen retail partnerships. This full-time role offers a competitive hourly wage and comprehensive benefits to grow your technical skills.

Qualifications

• High School Diploma or GED.
• Valid driver's license with excellent driving record.
• Reliable transportation with active automobile insurance.
• Comfortable using hand tools and troubleshooting mechanical equipment.
• Strong communication and customer service skills.
• Ability to work independently and manage a service territory.
• Basic computer skills including Microsoft Outlook, Word, and Excel.

Responsabilités

• Perform routine maintenance and restocking of kiosk machines.
• Troubleshoot and repair kiosks to maximize uptime and customer satisfaction.
• Respond to service calls and perform on-site repairs.
• Install new kiosks and replace or upgrade existing equipment.
• Monitor kiosk performance and proactively resolve connectivity or power-related issues.
• Manage inventory and replacement parts within your assigned territory.
• Partner with store personnel to maintain strong business relationships.
• Identify opportunities to improve revenue through better machine placement, optimization, and service execution.

Connaissances

High School Diploma

Driver's license

Hand tools

Customer service

Independent worker

Basic computer skills

Formation

High School Diploma or GED

Description du poste

Hillman Group's Robotics & Digital Solutions (RDS) team in Buffalo, NY is seeking a Field Service Technician to support self-service kiosks used by thousands of customers daily.

You will service Minute Key, Quick Tag, EcoATM, and Pokémon kiosks, traveling within your territory to maintain uptime and strengthen retail partnerships. This full-time role offers a competitive hourly wage and comprehensive benefits to grow your technical skills.