Kind & Precise CSR — Growth, Benefits, and Impact

Trusthomesense; Indianapolis (IN); Sur place; USD 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Performance-based bonuses

Full benefits package (health, dental, vision, 401k)

Paid time off plus holidays

Ongoing training

Résumé du poste

Trusthomesense is seeking a full-time Customer Service Representative in Indianapolis, IN. In this role, you will be the first voice customers hear, providing compassionate service and coordinating with technicians to ensure smooth operations. Ideal candidates will have at least one year of customer service experience, strong communication skills, and attention to detail. The position offers competitive pay, a full benefits package including health and retirement plans, and opportunities for growth within the company.

Qualifications

• 1+ years in customer service or phone-based support preferred.
• Strong communication skills and comfort with homeowners.
• Detail-oriented, dependable, and organized.

Responsabilités

• Answer calls and messages with patience and clarity.
• Schedule appointments and communicate next steps.
• Document interactions and updates through ServiceTitan.

Connaissances

Strong communication skills

Detail-oriented

Problem-solving

Organizational skills

Outils

ServiceTitan

Description du poste

Trusthomesense is seeking a full-time Customer Service Representative in Indianapolis, IN. In this role, you will be the first voice customers hear, providing compassionate service and coordinating with technicians to ensure smooth operations. Ideal candidates will have at least one year of customer service experience, strong communication skills, and attention to detail. The position offers competitive pay, a full benefits package including health and retirement plans, and opportunities for growth within the company.