Kind & Precise CSR — Growth, Benefits, and Impact

Trusthomesense; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Performance-based bonuses

Full benefits package (health, dental, vision, 401k)

Paid time off plus holidays

Ongoing training

Job summary

Trusthomesense is seeking a full-time Customer Service Representative in Indianapolis, IN. In this role, you will be the first voice customers hear, providing compassionate service and coordinating with technicians to ensure smooth operations. Ideal candidates will have at least one year of customer service experience, strong communication skills, and attention to detail. The position offers competitive pay, a full benefits package including health and retirement plans, and opportunities for growth within the company.

Qualifications

• 1+ years in customer service or phone-based support preferred.
• Strong communication skills and comfort with homeowners.
• Detail-oriented, dependable, and organized.

Responsibilities

• Answer calls and messages with patience and clarity.
• Schedule appointments and communicate next steps.
• Document interactions and updates through ServiceTitan.

Skills

Strong communication skills

Detail-oriented

Problem-solving

Organizational skills

Tools

ServiceTitan

Job description

Trusthomesense is seeking a full-time Customer Service Representative in Indianapolis, IN. In this role, you will be the first voice customers hear, providing compassionate service and coordinating with technicians to ensure smooth operations. Ideal candidates will have at least one year of customer service experience, strong communication skills, and attention to detail. The position offers competitive pay, a full benefits package including health and retirement plans, and opportunities for growth within the company.