Kids Entertainment Lead & Events Coach

Great Wolf Lodge; BLOOMINGTON (MN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Career development programs

Exclusive employee perks (vacations)

Great Wolf University training

Flexible scheduling & wellness

Diversity & inclusion

Job summary

Great Wolf Lodge in Bloomington, MN is seeking an Entertainment Supervisor to lead the Kids’ Entertainment pack, delivering high-energy experiences, events, and activities that delight guests throughout shifts.

You will supervise the team, train new members, coordinate schedules, and partner with lodge operations to ensure brand standards, safety, and exceptional guest service during evenings, weekends, and holidays.

Qualifications

• Requires working knowledge of Microsoft Office products.
• Experience in Entertainment Ambassador role or similar is expected.
• Must have prior experience working with children.

Responsibilities

• Ensure high visibility around the lodge and at daily events as the Host/Face of the lodge.
• Lead Kid’s Entertainment schedule to brand standards and on-time for each offering.
• Provide training to new KE Pack Members to engage and entertain guests.
• Assist in recruitment, performance management, and coaching of the team.
• Elevate branded experiences following Standard Operating Procedures.

Skills

Customer service

Communication skills

Team management

Event planning

Multitasking

Education

High School diploma or equivalent experience

Tools

Microsoft Office

Job description

Great Wolf Lodge in Bloomington, MN is seeking an Entertainment Supervisor to lead the Kids’ Entertainment pack, delivering high-energy experiences, events, and activities that delight guests throughout shifts.

You will supervise the team, train new members, coordinate schedules, and partner with lodge operations to ensure brand standards, safety, and exceptional guest service during evenings, weekends, and holidays.