Attractions Attendant — Flexible Hours, Growth & Perks

Great Wolf Lodge; BLOOMINGTON (MN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Scholarship fund

Great Wolf University access

Flexible scheduling

Wellness program

Employee referral incentives

Discounted vacations

Job summary

Great Wolf Lodge in Bloomington, MN is seeking team members for a guest-focused position on the Ropes Course and other attractions. The role involves processing registrations, guiding guests through experiences, and ensuring safety and high service standards.

The position offers flexible scheduling, on-the-job training, and opportunities through Great Wolf University and wellness programs. Applicants must meet age requirements and pass background checks.

Qualifications

• Must be 18 years or older to work the Ropes Course; 16 years or older to work in other Attractions areas.
• Some High School education or equivalent.
• Ability to work at heights of 30 feet or more for extended periods.

Responsibilities

• Communicates with guests for transactions, to process registration and complete orders.
• Educates guests on the Ropes Course, Rock Wall and other physical experiences, proper technique and safety guidelines
• Educates guests on game play and wand operation for MagiQuest
• Maintains the daily operation of the MagiQuest game; documents and/or escalates any game operation or effects issues
• Perform preventative maintenance and minor troubleshooting of equipment to ensure customer satisfaction
• Ensure the daily operation of the attraction adheres to operating procedure guidelines
• Outfits participants with correct safety equipment, makes adjustments, and properly attaches equipment
• Inspects all safety equipment to ensure proper function
• Ability to assess and assist in possible emergency situations and help scared participants
• Provides outstanding customer service and engages in suggestive selling
• Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
• Performs cash-handling functions, including POS system, registers, and daily reporting
• Ensures attraction adheres to the highest standards of cleanliness, presentation, and service
• To work on the Ropes Course, candidates must successfully complete ropes course and annual training covering operating procedures and technical competencies
• Assists in other retail outlets/attractions as needed

Skills

Customer service

Communication skills

Reading English manuals

Mathematical ability

Education

High School education or equivalent

Tools

POS systems

Job description

Great Wolf Lodge in Bloomington, MN is seeking team members for a guest-focused position on the Ropes Course and other attractions. The role involves processing registrations, guiding guests through experiences, and ensuring safety and high service standards.

The position offers flexible scheduling, on-the-job training, and opportunities through Great Wolf University and wellness programs. Applicants must meet age requirements and pass background checks.