Kickback Host - Guest Experience Champion

Drury Hotels; Colorado Springs (CO); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Paid time off

Hotel discounts and free room nights

Mentorship & promotions

Health/Dental/Vision/Life

401(k) match

Award-winning employer

Job summary

Drury Plaza Hotel is hiring to support our 5:30 Kickback program and guest services at the Colorado Springs property. The role emphasizes hospitality, food preparation, cleanliness, inventory control, and a positive, guest-focused attitude.

We value reliability and teamwork, offering incentives, growth opportunities, and comprehensive benefits. The position starts at $18.26 per hour with opportunities for advancement and a discretionary bonus potential.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner when communicating with guests and creating a welcoming atmosphere.
• Ability to speak and follow directions in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and clean-up.
• Ensure the kitchen and lobby area are clean and well organized.
• Maintain food safety standards and keep supplies stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality.
• Answer guests' questions using knowledge of the hotel, area, and events.
• Provide courteous, friendly guest service with a +1 Service attitude.

Skills

Hotel services

Food safety

Inventory

Guest service

English fluency

Job description

Drury Plaza Hotel is hiring to support our 5:30 Kickback program and guest services at the Colorado Springs property. The role emphasizes hospitality, food preparation, cleanliness, inventory control, and a positive, guest-focused attitude.

We value reliability and teamwork, offering incentives, growth opportunities, and comprehensive benefits. The position starts at $18.26 per hour with opportunities for advancement and a discretionary bonus potential.