Kickback Host: Warm Guest Experience & Growth

Drury Hotels Company, LLC; Colorado Springs (CO); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Paid time off

Hotel discounts

Free room nights

401(k) match

Growth opportunities

Job summary

Drury Plaza Hotel - 1170 InterQuest Parkway, Colorado Springs, CO 80921 is hiring a hospitality team member. The starting pay is $18.26 per hour with a range up to $27.60, plus quarterly bonuses and a strong benefits package.

You’ll help create memorable guest experiences, support food and service standards, and enjoy flexible scheduling, hotel discounts, paid time off, and career growth through mentorship and internal promotions at Drury Hotels.

Qualifications

• Experience delivering friendly guest service and maintaining professional conduct.
• Ability to communicate clearly with guests and team members.
• Willingness to learn hotel protocols and food safety basics.

Responsibilities

• Support guest experiences and assist team members to ensure satisfaction.
• Oversee the 5:30 Kickback or similar guest events with proper food prep and cleanup.
• Maintain clean, organized kitchen and lobby areas and ensure stocked supplies.
• Adhere to food safety standards and promote Drury hospitality standards.
• Interact with guests politely, answer questions, and provide local information.

Skills

Guest service

Communication

English proficiency

Job description

Drury Plaza Hotel - 1170 InterQuest Parkway, Colorado Springs, CO 80921 is hiring a hospitality team member. The starting pay is $18.26 per hour with a range up to $27.60, plus quarterly bonuses and a strong benefits package.

You’ll help create memorable guest experiences, support food and service standards, and enjoy flexible scheduling, hotel discounts, paid time off, and career growth through mentorship and internal promotions at Drury Hotels.