Kickback Host - Create Happy Hour Guest Experiences

Drury Hotels; Santa Fe (NM); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200 annually

Flexible scheduling

Hotel discounts

Free room nights

Company 401(k) match

Internal promotions

Job summary

Drury Plaza Hotel – Santa Fe is hiring and invites friendly, energetic team players to join our caring guest-service family. You will help provide the warm Drury hospitality our guests love.

You will support the 5:30 Kickback for guests, keep the kitchen and lobby tidy, ensure food safety, and assist guests with questions about the hotel, the area, and events. This is a fulfilling, team‑oriented role at Drury Hotels.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
• Ability to speak and receive direction (written and verbal) in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Knowledge of hotel accommodations, the

Inventory & order levels

Guest communication

English language proficiency

Job description

Drury Plaza Hotel – Santa Fe is hiring and invites friendly, energetic team players to join our caring guest-service family. You will help provide the warm Drury hospitality our guests love.

You will support the 5:30 Kickback for guests, keep the kitchen and lobby tidy, ensure food safety, and assist guests with questions about the hotel, the area, and events. This is a fulfilling, team‑oriented role at Drury Hotels.