Kickback Host

Drury Hotels Company, LLC; Louisville (KY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200 annually

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Mentorship

Cross-training

Development plans

Management training

Internal promotions

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee assistance program

401(k) matching

Job summary

Drury Hotels Company, LLC is hiring at Drury Inn & Suites in Louisville, Kentucky, inviting you to join a family-owned hospitality team that puts guests and colleagues first. You will help deliver warm, friendly service, manage the 5:30 Kickback, keep kitchen and lobby clean, ensure food safety, and assist guests with local information while upholding the Drury culture of integrity and excellence.

We offer strong growth paths, mentorship and internal promotions across 150 hotels, plus benefits

Qualifications

• Knowledge of hotel operations and guest services
• Ability to communicate in English at a high level

Responsibilities

• Make our complimentary 5:30 p.m. Kickback guest-friendly and well-managed.
• Ensure exceptional experiences for guests and team members.
• Oversee Kickback preparation, food safety and stock levels.
• Maintain clean and organized kitchen and lobby areas.
• Provide friendly, courteous service and guest information.

Job description

Property Location

Drury Inn & Suites - 9597-9599 Brownsboro Road , Louisville, Kentucky 40241-1126

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

What you can expect from us

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you

• Knowledge of hotel accommodations, the community. and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English

Rise. Shine. Work Happy. Hiring Immediately! At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world‑class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

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