Kickback Host

LE0103 Drury Hotels Company LLC; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200 annually

Hotel discounts and free room nights

Mentorship and development plans

Health, dental, vision and life cover

Job summary

Drury Inn & Suites located in Columbus, OH invites energetic team players to join our hospitality family. You will contribute to a welcoming guest experience, manage the 5:30 Kickback, and maintain clean, well-stocked spaces that reflect the Drury level of service.

The role emphasizes friendly guest interactions, teamwork, and strong communication in English, with opportunities for growth within a family-owned hotel group spanning 150 hotels.

Qualifications

• Friendly, energetic communicators with a passion for guest service.
• Ability to communicate clearly in English and follow directions.

Responsibilities

• Make the 5:30 p.m. Kickback for guests, including food preparation and cleanup.
• Ensure exceptional experiences for guests and team members.
• Keep kitchen and lobby organized and clean.
• Ensure food safety standards and stock supplies at appropriate levels.
• Uphold high standards of integrity, service, and hospitality.
• Answer guest questions about the hotel, area, and events.

Skills

Customer service

Communication

Hospitality mindset

Job description

Property Location: Drury Inn & Suites - 8805 Orion Place , Columbus, Ohio 43240

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

What you can expect from us

So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)

Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights

Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

Retirement - Company-matched 401(k)

Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.


• Ensure exceptional, positive experiences for our diverse team members and guests.


• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.


• See to it that the kitchen and lobby area are clean and well organized.


• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.


• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.


• Answer guest’s questions using your knowledge of the hotel, area, and events.


• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you

• With your can-do spirit and unique personality, you will shine at Drury Hotels.


• We seek friendly, energetic communicators with these qualifications.


• Knowledge of hotel accommodations, the community. and hotel services


• Ability to conduct accurate inventory of food items and calculate order levels


• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere


• Ability to speak and receive direction (written and verbal direction) in English


• Rise. Shine. Work Happy. Hiring Immediately!

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

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