Kickback Host

LE0103 Drury Hotels Company LLC; Cleveland (OH); Presencial; USD 24.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hotel discounts

Free room nights

Quarterly bonus up to $3,200

Descripción de la vacante

Drury Inn & Suites - 4100 Orange Place, Orange Village, Ohio 44122 is seeking team members to deliver exceptional hospitality. The role supports the 5:30 p.m. Kickback and handles food prep, cleanup, and lobby cleanliness to ensure a welcoming environment for guests.

We offer meaningful incentives, a flexible schedule, and opportunities for career growth. The pay range is $17.15–$25.16 per hour, with a discretionary quarterly bonus and comprehensive benefits.

Formación

• Friendly, energetic communicators with these qualifications.
• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to speak and receive direction (written and verbal) in English.

Responsabilidades

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Conocimientos

Knowledge of hotel accommodations

Inventory management

Guest communication

Descripción del empleo

Property Location: Drury Inn & Suites - 4100 Orange Place , Orange Village, Ohio 44122 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

Drury Hotels strives to offer a competitive compensation at the market median, as well a comprehensive benefits offering which includes paid time off. This role is eligible for a discretionary quarterly “+1 Service” bonus.

What you will do:

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, energetic communicators with these qualifications.

• Knowledge of hotel accommodations, the community. and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English
• Rise. Shine. Work Happy.

The pay range is: $17.15 - $25.16 The starting wage may be above the minimum rate, based on relevant experience, skills, and education. We will be accepting applications on an ongoing basis.

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we provide our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

EOE Explore Our Culture