KFC General Manager

Kentucky Fried Chicken KFC

Shelby (NC)

On-site

USD 50,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Comprehensive Benefits Plans Available to Eligible Employees

Competitive Pay

Retirement Plan

Insurance Coverage

Service Awards

Performance Bonuses

Holiday Bonuses

Industry-Leading/Ongoing Training

Job summary

A well-known fast-food restaurant chain in Shelby, NC is seeking a General Manager to oversee daily operations, manage team development, and ensure financial accountability. The ideal candidate will have supervisory experience in food service, strong communication skills, and meet specific qualifications. The role offers a competitive pay package along with comprehensive benefits and ongoing training.

Qualifications

2-4 years supervisory experience in either a food service or retail environment.
Strong communication and organizational skills.
Must pass background check criteria.
Must be at least 21 years old.

Responsibilities

Direct daily operations of the restaurant ensuring compliance.
Manage team, including hiring, training, and performance.
Ensure financial accountability and budget management.

Education

High School Diploma or GED

College or University Degree preferred

Job description

Job Overview

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Responsibilities

The Restaurant General Manager (RGM) plays the primary role in the success of the restaurant. The RGM has the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, and other duties as required or assigned. The RGM ensures that the highest quality products and services are delivered to each customer. Other key responsibilities for a successful RGM include finding, hiring and developing employees, conducting new hire orientation and developing the training plan for each new hire. RGM's are also responsible for scheduling and deploying the team correctly, addressing performance issues, assisting in the resolution of customer issues and managing the restaurant budget and financial plans.

Qualifications

2-4 years supervisory experience in either a food service or retail environment, including P&L responsibility
High School Diploma or GED; College or University Degree preferred
Strong communication and organizational skills
Strong interpersonal and conflict resolution skills
Strong analytical and decision‑making skills
Basic business math and accounting skills
Basic personal computer literacy
Must be at least 21 years old
Must pass background check criteria
Must have reliable transportation
Able to sweep/mop floors, dust shelves, and lift/carry trash containers to an outside bin
Able to clean the parking lot and grounds surrounding the restaurant
Able to tolerate standing, walking, and lifting up to 50 lbs