Keyholder & Team Leader — Full-Time Retail, Brea

UNTUCKit; Brea (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Life Insurance

Paid Time Off

Disability Insurance

Training & Development

Casual Working Environment

Wellness Resources

Job summary

UNTUCKit is seeking a full-time Keyholder for our NEW store in Brea, CA. The ideal candidate has prior management experience and a solid working knowledge of retail. This role supports store leadership by driving exceptional customer service and helping with daily operations.

You will open and close the store, maintain the sales floor, and mentor team members while upholding UNTUCKit's core values. A high school diploma is preferred and flexibility to work day, evening, weekend shifts is

Qualifications

• Proven work experience as a Sales Associate
• Basic understanding of sales principles and customer service practices
• Proficiency with Apple products, G-suite, and Omni-channel POS systems
• Solid communication and interpersonal skills
• Customer service focus
• Ability to work in the store alone
• Flexible with scheduling including days, evenings, weekends, and holidays
• High school diploma; BA/BS degree would be a plus

Responsibilities

• Create a cohesive work environment that inspires engagement of associates
• Possess the UNTUCKit CORE values
• Confidently execute UNTUCKit University training and participate in daily chat-in activities
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• Create a fun, relaxed environment for customers to feel comfortable shopping
• Maintain stock room
• Open and close the store
• Actively maintain a tidy sales floor
• Remain knowledgeable on products offered and discuss available options
• Cross sell products
• Team up with co-workers to ensure proper customer service
• Be a vital part of brand decisions with customer feedback and observations

Skills

Sales Experience

Customer Service

Communication

Interpersonal Skills

Store Operations

Flexible Scheduling

Education

High School Diploma

BA/BS preferred

Tools

Apple products

G-suite

POS systems

Job description

UNTUCKit is seeking a full-time Keyholder for our NEW store in Brea, CA. The ideal candidate has prior management experience and a solid working knowledge of retail. This role supports store leadership by driving exceptional customer service and helping with daily operations.

You will open and close the store, maintain the sales floor, and mentor team members while upholding UNTUCKit's core values. A high school diploma is preferred and flexibility to work day, evening, weekend shifts is