Keyholder & Team Lead — Flexible Schedule & Service

The Paper Store; Bristol (CT); On-site; USD 34,000 - 46,000; Full time

Job summary

The Paper Store in Bristol, CT is seeking a Key Holder to lead store operations, deliver World Class Service, and drive sales in a fast-paced retail environment. You will model the G.U.E.S.T.

service approach, greet customers, explain product features, and coach teammates to uphold merchandising standards and a positive store atmosphere. You will handle opening/closing procedures, assist with POS and promotions, and support management in training staff, maintaining equipment, and ensuring

Qualifications

• Proven ability to lead a team in a fast-paced retail environment.
• Excellent interpersonal and communication skills with customers and staff.
• Proficient with POS systems and basic Microsoft Office tools.

Responsibilities

• Lead the sales floor, greet customers, and drive sales while maintaining merchandising standards.
• Assist with store opening/closing procedures and cash handling at the POS.
• Provide coaching to team members to improve service and product knowledge.
• Support management with inventory, promotions, and exceptional customer experiences.

Skills

Leadership

Customer Service

POS Systems

Team Coaching

Merchandising

Tools

Microsoft Office

Job description

The Paper Store in Bristol, CT is seeking a Key Holder to lead store operations, deliver World Class Service, and drive sales in a fast-paced retail environment. You will model the G.U.E.S.T.

service approach, greet customers, explain product features, and coach teammates to uphold merchandising standards and a positive store atmosphere. You will handle opening/closing procedures, assist with POS and promotions, and support management in training staff, maintaining equipment, and ensuring