Guest Service Lead & Store Operations

The Paper Store; Brookfield (CT); On-site; USD 24,108 - 26,863; Part time

Job summary

The Paper Store is looking for a Part-Time Key Holder in Brookfield, CT. The Key Holder will provide world-class customer service while achieving sales goals and maintaining merchandising standards.

This role includes responsibilities such as supervising the sales floor, coaching team members, and performing opening and closing procedures. Ideal candidates will have previous retail experience and the ability to work flexible hours, including nights and weekends.

Qualifications

• Previous experience in specialty retail is preferred.
• Ability to work nights, weekends, and holidays.
• Ability to lift and move items up to 50 lbs.

Responsibilities

• Deliver world-class service and achieve sales goals.
• Coach and train sales associates on service behaviors.
• Perform store opening and closing procedures.

Skills

Leadership in specialty retail

Customer service

Multi-tasking

Ability to work flexible schedule

Microsoft Office proficiency

Teamwork

Tools

POS Systems

Job description

The Paper Store is looking for a Part-Time Key Holder in Brookfield, CT. The Key Holder will provide world-class customer service while achieving sales goals and maintaining merchandising standards.

This role includes responsibilities such as supervising the sales floor, coaching team members, and performing opening and closing procedures. Ideal candidates will have previous retail experience and the ability to work flexible hours, including nights and weekends.