Keyholder: Lead Sales & Luxe Store Experience

L'Oreal USA, Inc; King of Prussia (PA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

VIP Access to L'Oreal's Internal Shop

Learning & Development Opportunities

Employee Resource Groups

Mental Health & Wellness Programs

Job summary

Kiehl's Since 1851 in King of Prussia, PA is hiring a Keyholder to support the Store Manager in achieving sales goals while delivering exceptional customer service.

You'll help maintain brand image, train staff, and ensure smooth daily operations, including opening and closing procedures. A strong retail or cosmetic background and US work authorization are required. This role offers growth opportunities and access to L'Oreal Luxe perks.

Qualifications

• Retail and/or cosmetic experience preferred.
• Prior key holder experience preferred.
• Customer service experience required.
• Strong communication skills.
• Analytical skills.
• Basic computer skills.
• Must be 18 years or older and authorized to work in the United States on a full-time basis.
• No immigration sponsorship is offered.
• Willing to work 2 closing shifts per week and 2 full weekends per month.
• High School Diploma or GED required.
• Bilingual: Spanish or Mandarin preferred.

Responsibilities

• Delivers a best in class experience to customers.
• Upholds standards of customer service excellence.
• Leader in productivity.
• Regular attendance and timeliness for all scheduled shifts.
• Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team.
• Enforce company policies and procedures.
• Perform open and close procedures for the store.
• Provide training to new store employees.
• Effectively execute visual directives, education selling tools and customer service standards.
• Perform other job-related duties as assigned.

Skills

Customer service experience

Communication skills

Analytical skills

Basic computer skills

High School Diploma or GED

Must be 18 years or older

Authorization to work in the United St

Prior key holder experience

Bilingual: Spanish or Mandarin

Shift availability: 2 closing shifts +

Education

High School Diploma or GED

Job description

Kiehl's Since 1851 in King of Prussia, PA is hiring a Keyholder to support the Store Manager in achieving sales goals while delivering exceptional customer service.

You'll help maintain brand image, train staff, and ensure smooth daily operations, including opening and closing procedures. A strong retail or cosmetic background and US work authorization are required. This role offers growth opportunities and access to L'Oreal Luxe perks.