Part Time Key Holder

The Normal Brand; Franklin (VA); On-site; USD 21,000 - 28,000; Part time

Job summary

The Normal Brand is hiring a hard-working, personable Keyholder for our Nashville store. You’ll lead a team to deliver exceptional customer experiences, drive sales, and maintain a clean, engaging shopping environment.

We value energy, integrity, and a fashion-forward mindset. Strong knowledge of fashion and experience with Shopify tools is a plus. Flexible availability for nights, weekends, and holidays is preferred.

Qualifications

• Experience in fashion/apparel retail preferred.
• Strong customer-service orientation and communication skills.
• Ability to lead a team and deliver great customer experiences.

Responsibilities

• Lead and train team to provide exceptional customer experiences and drive revenue.
• Inspire staff to deliver a high-energy, fun store environment.
• Assist customers and promote products to maximize sales.
• Open and close store responsibilities.
• Maintain store cleanliness and merchandise to company standards.
• Support management in initiatives and in daily operations.

Skills

Team leadership

Customer service

Fashion knowledge

Shopify

Shopify POS

Inventory control

Flexible availability

Communication

Positive attitude

Problem solving

Tools

Shopify

Shopify POS

Job description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. Our retail brick-and-mortar store in Nashville is hiring and we want a hard working, personable, goal-oriented Keyholder. The store is an experience where a clean, enjoyable, and fun environment is of utmost importance.

Responsibilities

• \"Our goal is to make peoples' day better, sell clothes, and have FUN!\"
• Inspire and lead team to deliver an excellent customer experience and revenue
• Facilitate retail sales and suggestive sell to maximize revenue
• Encourage suggestive selling to maximize revenue
• Monitor sell through on sales floor and replenish as needed
• Maintain a clean store and merchandise to Normal standards
• Educate and train team on product knowledge
• Support Assistant Store Manager and Store Manager on initiatives
• Promote a safe and clean environment for customers and staff
• Embrace an environment that is respectful in communication
• Ability to open and close store

What will make you stand out

• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- awareness
• Humble, Hungry, and Smart
• Eager to learn through feedback and solve problems in a fast-paced environment
• Leadership or key holding experience
• Hard working, team player, and goal oriented
• People person - approachable, friendly
• Team player, goal oriented, and positive
• Inventory integrity
• Ability to adapt quickly to new systems and processes
• Flexible availability, nights, weekends and holidays
• 15-20 hours up to 25 during peak business hours