Keyholder: Game-Day Pro Shop Lead

Dallas Cowboys & Jones Entities; Grapevine (TX); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Employee Discount

On-demand pay

Paid Sick Time

Assistance Programs

Job summary

The Dallas Cowboys Pro Shops in Grapevine, Texas is seeking a reliable Keyholder to support daily store operations, deliver exceptional customer service, and drive sales during peak hours. You will lead a team on shift, ensure POS accuracy, and maintain store standards in a fast-paced fan shop.

Ideal candidates bring prior retail experience, flexibility to work nights, weekends, and holidays, and a strong sense of integrity.

Qualifications

• High School Diploma or GED required.
• Must be at least 18 years old.
• Previous experience in a retail setting preferred.
• Able to stand for extended periods (4 hours or longer).
• Able to lift 30lbs.

Responsibilities

• Creates a fun and energetic environment for fans and teammates.
• Empowers teammates to provide a world-class shopping experience.
• Advises, upsells, and influences purchases to maximize sales.
• Promotes store standards and customer service excellence.
• Balance customer service with operational tasks like opening/closing and cash handling.

Skills

Retail experience

Customer service

Cash handling

Teamwork

Education

High School Diploma or GED

Job description

The Dallas Cowboys Pro Shops in Grapevine, Texas is seeking a reliable Keyholder to support daily store operations, deliver exceptional customer service, and drive sales during peak hours. You will lead a team on shift, ensure POS accuracy, and maintain store standards in a fast-paced fan shop.

Ideal candidates bring prior retail experience, flexibility to work nights, weekends, and holidays, and a strong sense of integrity.