Key Holder - Pro Shop: Lead & Sell, 40% Disc

Dallas-Cowboys-Pro-Shop; Fort Worth (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Eligible for 40% off Employee Discount

Paid Sick Time

Bi-Weekly Pay with On Demand Pay Flexb

Access to Employee Assistance Programs

Job summary

The Dallas Cowboys Pro Shops in Fort Worth are seeking a confident Keyholder to drive guest experiences and sales on the shop floor. You’ll support daily operations, supervise teammates, and help maintain the highest standards of service during peak times.

With a High School Diploma or GED and retail‑friendly communication, you’ll balance customer engagement with store tasks, support onboarding, and promote star service to fans while meeting daily KPIs.

Qualifications

• High School Diploma or GED is required.
• Ability to stand for extended periods and lift up to 30 lbs.
• Strong communication and problem-solving skills.
• Retail experience preferred and flexibility to work nights, weekends, and holidays.

Responsibilities

• Create a fun, energetic environment for fans and teammates.
• Lead and coach teammates to deliver Star Service and upsell.
• Maintain product knowledge and communicate campaigns to customers.
• Uphold visual merchandising standards and keep the store tidy.
• Balance customer service with opening/closing and cash handling.
• Assist Store Manager with onboarding and training.
• Promote Dallas Cowboys United Membership packs to fans.

Skills

Strong communication

Retail experience

Stand for long periods

Lift up to 30 lbs

Problem solving

Flexibility

Education

High School Diploma or GED

Job description

The Dallas Cowboys Pro Shops in Fort Worth are seeking a confident Keyholder to drive guest experiences and sales on the shop floor. You’ll support daily operations, supervise teammates, and help maintain the highest standards of service during peak times.

With a High School Diploma or GED and retail‑friendly communication, you’ll balance customer engagement with store tasks, support onboarding, and promote star service to fans while meeting daily KPIs.