Keyholder

brobstongroup.com - Jobboard; Paramus (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Brobston Group is seeking a Keyholder in Paramus, NJ to deliver exceptional customer service and support store operations. This role bridges management and sales associates, helping to meet and exceed store goals.

The successful candidate will have at least 2 years of luxury retail experience, strong communication skills, and the ability to work independently. Keyholders will also merchandise the sales floor and motivate associates to achieve sales objectives.

Qualifications

• Minimum 2 years of luxury retail experience in a similar or supervisory role.
• Strong interpersonal and communication skills with the ability to influence and negotiate.
• Ability to work independently and adapt quickly in a fast-paced environment.

Responsibilities

• Support the store manager with daily store operations.
• Perform cash handling tasks and supervise sales transactions.
• Engage customers to promote and sell products.

Skills

Interpersonal skills

Communication skills

Sales ability

Negotiation skills

Tools

POS systems

MS Office

Job description

Summary

The Keyholder is a retail leadership role responsible for delivering exceptional customer service, supporting the store manager, and helping drive sales and repeat business. This position acts as the link between management and sales associates, assisting with floor merchandising, clienteling, and store operations to meet and exceed goals.

Responsibilities

• Support the store manager with daily store operations, including opening and closing procedures.
• Perform cash handling tasks such as preparing deposits and supervising sales transactions while following cash protection procedures.
• Engage customers to promote and sell products, build and maintain a clientele book, and foster repeat business.
• Merchandise the sales floor and motivate sales associates to achieve individual and store sales objectives.

Requirements

• Minimum 2 years of luxury retail experience in a similar or supervisory role.
• Strong interpersonal and communication skills with the ability to influence and negotiate.
• Ability to work independently, exercise discretion, adapt quickly in a fast-paced environment, and perform under pressure.
• Proficiency with POS systems, personal computers, and common software including MS Office.