Keyholder

Brobston Group; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group in New Orleans seeks a Keyholder to support store leadership, drive sales, and deliver exceptional customer service through product knowledge and relationship building.

You will open/close the store, manage transactions with cash controls, assist with merchandising, and motivate sales associates to meet targets while maintaining a positive team environment.

Qualifications

• At least two years of luxury retail experience in a similar or supervisory role.
• Strong customer service, interpersonal, and communication skills.
• Ability to build effective working relationships, adapt quickly, and work independently under pressure.
• Proficiency with computers, POS systems, and Microsoft Office.
• Ability to influence and negotiate.

Responsibilities

• Support the store manager with daily store operations.
• Open and close the store, receive merchandise, and prepare deposits as needed.
• Oversee sales transactions and follow cash protection procedures.
• Promote and sell products while maintaining customer satisfaction.
• Assist with merchandising and motivate sales associates to achieve objectives.

Skills

Customer service

Interpersonal skills

Communication

Leadership

Negotiation

Tools

POS systems

Microsoft Office

Job description

Summary

The Keyholder supports store leadership and delivers exceptional customer service through product knowledge and relationship building. This role helps drive sales, repeat business, and a positive team environment.

Responsibilities

• Support the store manager with daily store operations.
• Open and close the store, receive merchandise, and prepare deposits as needed.
• Oversee sales transactions and follow cash protection procedures.
• Promote and sell products while maintaining customer satisfaction.
• Assist with merchandising and motivate sales associates to achieve objectives.

Requirements

• At least two years of luxury retail experience in a similar or supervisory role.
• Strong customer service, interpersonal, and communication skills.
• Ability to build effective working relationships, adapt quickly, and work independently under pressure.
• Proficiency with computers, POS systems, and software including Microsoft Office.
• Ability to influence and negotiate.