Keyholder

24 Seven Talent; Wrentham (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

24 Seven Talent is seeking a polished Keyholder to support a luxury retail store in delivering an elevated client experience. The role emphasizes leadership on the sales floor, strong sales skills, and team support to achieve store goals.

Ideal candidates will have 1+ year in retail, especially in luxury environments, with excellent communication and organizational abilities. Open, energetic, and capable of independent initiative in a fast-paced setting.

Qualifications

• 1+ year of retail experience; luxury or premium retail preferred.
• Previous keyholder or leadership experience preferred.
• Strong sales and customer service skills.
• Professional, polished, and client-focused.
• Strong communication and organizational skills.
• Comfortable taking initiative and working independently.
• Ability to work in a fast-paced, team-oriented retail environment.

Responsibilities

• Support daily store operations and sales floor activities
• Drive sales and assist the team in achieving store goals
• Act as a leader on the sales floor and support associates throughout the day
• Assist with opening and closing procedures
• Handle keys, cash management, and other store operational responsibilities
• Support inventory, shipments, replenishment, and stockroom organization
• Assist with visual merchandising and maintaining brand standards
• Help train and support new team members
• Step in as a point of contact for the team when management is unavailable

Skills

Sales

Customer service

Leadership

Communication

Organizational skills

Initiative

Teamwork

Job description

We’re seeking a polished and customer-focused Keyholder to support a luxury retail store. This role is ideal for someone with strong sales and customer service skills who can take on leadership responsibilities and support the team in delivering an elevated client experience.

Responsibilities:

• Support daily store operations and sales floor activities
• Drive sales and assist the team in achieving store goals
• Act as a leader on the sales floor and support associates throughout the day
• Assist with opening and closing procedures
• Handle keys, cash management, and other store operational responsibilities
• Support inventory, shipments, replenishment, and stockroom organization
• Assist with visual merchandising and maintaining brand standards
• Help train and support new team members
• Step in as a point of contact for the team when management is unavailable

Qualifications:

• 1+ year of retail experience; luxury or premium retail preferred
• Previous keyholder or leadership experience preferred
• Strong sales and customer service skills
• Professional, polished, and client-focused
• Strong communication and organizational skills
• Comfortable taking initiative and working independently
• Ability to work in a fast-paced, team-oriented retail environment