Keyholder

24 Seven Talent; New York (NY); On-site; USD 40,000 - 54,000; Full time

Job summary

24 Seven Talent in New York seeks a polished Keyholder to support a luxury retail store with daily operations, drive sales, and deliver an elevated client experience. This role combines leadership on the shop floor with hands-on tasks such as opening/closing, inventory, visual merchandising, and staff training, in a fast-paced, client-focused environment.

The ideal candidate will bring at least 1+ year of retail experience, a professional demeanor, and the ability to work independently while

Qualifications

• 1+ year of retail experience; luxury or premium retail preferred.
• Previous keyholder or leadership experience preferred.
• Strong sales and customer service skills.
• Professional, polished, and client-focused.
• Strong communication and organizational skills.
• Comfortable taking initiative and working independently.
• Ability to work in a fast-paced, team-oriented retail environment.

Responsibilities

• Support daily store operations and sales floor activities
• Drive sales and assist the team in achieving store goals
• Act as a leader on the sales floor and support associates throughout the day
• Assist with opening and closing procedures
• Handle keys, cash management, and other store operational responsibilities
• Support inventory, shipments, replenishment, and stockroom organization
• Assist with visual merchandising and maintaining brand standards
• Help train and support new team members
• Step in as a point of contact for the team when management is unavailable

Skills

Retail experience

Customer service

Leadership

Sales oriented

Communication

Organization

Initiative

Job description

We’re seeking a polished and customer-focused Keyholder to support a luxury retail store. This role is ideal for someone with strong sales and customer service skills who can take on leadership responsibilities and support the team in delivering an elevated client experience.

Responsibilities:

• Support daily store operations and sales floor activities
• Drive sales and assist the team in achieving store goals
• Act as a leader on the sales floor and support associates throughout the day
• Assist with opening and closing procedures
• Handle keys, cash management, and other store operational responsibilities
• Support inventory, shipments, replenishment, and stockroom organization
• Assist with visual merchandising and maintaining brand standards
• Help train and support new team members
• Step in as a point of contact for the team when management is unavailable

Qualifications:

• 1+ year of retail experience; luxury or premium retail preferred
• Previous keyholder or leadership experience preferred
• Strong sales and customer service skills
• Professional, polished, and client-focused
• Strong communication and organizational skills
• Comfortable taking initiative and working independently
• Ability to work in a fast-paced, team-oriented retail environment