Key Lead - Willowbrook Mall, abercrombie kids

Abercrombie & Fitch Co.; Wayne (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for a Key Lead in Wayne, New Jersey. This role involves overseeing daily store operations to ensure a high-quality in-store experience for customers. Responsibilities include supervising Brand Reps, performing store routines, managing visual displays, and enhancing sales through customer engagement. The Key Lead is crucial for the store leadership team and contributes to achieving sales goals while exemplifying the company's culture and values.

Responsibilities

• Ensure all customers receive a quality in-store experience.
• Act as the Floor Supervisor, guiding and coaching Brand Reps.
• Drive store performance through customer experience and sales.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.