Key Lead - Northshore Mall, abercrombie kids

Abercrombie & Fitch Co.; Peabody (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Peabody, Massachusetts to ensure quality in-store customer experiences. This role involves acting as a Floor Supervisor, guiding Brand Reps and Stock Associates, and driving overall store performance. Key responsibilities include performing opening and closing routines, operating point of sale systems, and maintaining visual displays. The ideal candidate will have retail management experience, strong leadership skills, and the ability to analyze data to inform decisions.

Qualifications

• Previous experience in retail management or as a supervisor.
• Strong communication and leadership skills.
• Ability to analyze sales data and make informed decisions.

Responsibilities

• Ensure quality in-store experience for customers.
• Guide and coach Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.