Key Lead - Bridgewater Commons, abercrombie kids

Abercrombie & Fitch Co.; Bridgewater (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Bridgewater, Massachusetts, responsible for ensuring that all customers receive a quality in-store experience. As part of the store leadership team, the Key Lead will guide Brand Reps and Stock Associates while driving store performance through effective operations. The role includes performing opening and closing routines, operating register systems, fulfilling OMNI Channel orders, and maintaining brand values in a retail environment.

Qualifications

• Experience in a retail leadership role with a focus on customer service.
• Strong organizational skills and ability to drive sales.
• Ability to coach and guide team members effectively.

Responsibilities

• Ensure all customers have a quality in-store experience.
• Act as Floor Supervisor, guiding Brand Reps and Stock Associates.
• Drive store performance through customer experience and sales achievement.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.