Key Lead - La Plaza Mall, abercrombie kids

Abercrombie & Fitch Co.; McAllen (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead for their store in McAllen, Texas. This role involves ensuring customers receive a high-quality in-store experience by overseeing operations and coaching team members. Key responsibilities include managing opening and closing routines, operating point of sale systems, fulfilling orders, and driving sales. The ideal candidate will have strong leadership skills and the ability to analyze performance metrics to enhance store operations.

Qualifications

• Experience in retail operations and customer service.
• Strong leadership skills for managing the team effectively.
• Ability to analyze reports for informed decision-making.

Responsibilities

• Ensure quality in-store experience as the Floor Supervisor.
• Provide guidance and coaching to Brand Reps and Stock Associates.
• Drive store performance through customer experience and sales.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.