Key Lead - Visalia Mall, Hollister

Abercrombie & Fitch Co.; Visalia (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Visalia, California, responsible for ensuring all customers have a quality in-store experience. This role involves acting as the Floor Supervisor, guiding Brand Reps and Stock Associates to ensure effective store operations.

Your main tasks will include overseeing daily sales goals, managing opening and closing routines, and representing the brand's values. Strong leadership skills and retail experience are essential for this position.

Qualifications

• Experience in a retail or customer service environment.
• Strong leadership and coaching skills.
• Ability to analyze reports for decision making.

Responsibilities

• Oversee store opening and closing routines.
• Ensure effective operation of register/Point of Sale systems.
• Drive sales through product knowledge and brand representation.
• Maintain visual displays to enhance the shopping experience.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.