Key Lead – Floor Supervisor & Sales Coach

Abercrombie & Fitch Co.; Ohio; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Career advancement

Brand affiliate program

Training and development

Global team support

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise shop floor operations and coach Brand Reps and Stock Associates. You will guide daily store performance on the floor through customer experience and sales excellence.

Responsibilities include opening/closing routines, POS operations, omni-channel fulfillment, product knowledge, visual merchandising, and inventory control, while embodying brand culture and values.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Experience leading groups or teams preferred.
• Strong customer focus and communication skills.
• Energetic, outgoing, and assertive with initiative.

Responsibilities

• Open and close store routines.
• Operate register/POS systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect assets and perform inventory control.
• Represent the brand and company values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Education

High School Diploma/G.E.D.

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise shop floor operations and coach Brand Reps and Stock Associates. You will guide daily store performance on the floor through customer experience and sales excellence.

Responsibilities include opening/closing routines, POS operations, omni-channel fulfillment, product knowledge, visual merchandising, and inventory control, while embodying brand culture and values.