Key Holder & Team Leader – Prestige Beauty

The Estee Lauder Companies Inc.; Miami (FL); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness programs

Life and disability insurance

Retirement savings plans

Paid leave programs

Education-related programs

Paid holidays and vacation time

Many others

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering exceptional customer service and achieving sales goals.

You will lead by example with coaching and mentoring, handle start and end of day cash reconciliations, and participate in opening and closing the store on a rota basis; this role is a stepping stone to a long-term career with a prestige beauty leader.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead by example to deliver inspirational and personalized customer service.
• Support Store Manager and Assistant Manager to ensure smooth store operations.
• Carry out start and end of day cash reconciliation and rota-based opening/closing duties.

Skills

Retail experience

Customer service

Cash handling

Supervisory experience

Opening/closing duties

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering exceptional customer service and achieving sales goals.

You will lead by example with coaching and mentoring, handle start and end of day cash reconciliations, and participate in opening and closing the store on a rota basis; this role is a stepping stone to a long-term career with a prestige beauty leader.