Key Holder & Team Lead - Donor & Production Leader

Knox Area Rescue Ministries; Chattanooga (TN); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Every Sunday Off

Benefits & PTO

25% Employee Discount

Performance-Based Increases

Referral Bonuses

Bonuses & Rewards

Career Growth Opportunities

Job summary

Knox Area Rescue Ministries (KARM Stores) in Chattanooga, TN, seeks a Key Holder and Team Lead for the NEW Hixson/Chattanooga Store. Every Sunday off, with benefits, PTO, 25% employee discount, and opportunities for growth.

You will lead the production team, coordinate donation processing, pricing, and stocking while upholding KARM’s mission and values. The role requires strong leadership and customer service skills, plus experience in retail/production settings.

Qualifications

• Strong interpersonal, customer service, and leadership skills.
• Leadership or shift lead experience preferred.
• Effective verbal communication and conflict resolution skills.

Responsibilities

• Lead daily production activities and coordinate workflow.
• Ensure merchandise is sorted, priced, processed per standards.
• Support and guide team members; maintain safe operations.
• Open/close duties and assist with daily operational tasks.

Skills

Leadership

Customer service

Communication

Conflict resolution

Teamwork

Education

High school diploma or equivalent

Tools

iPad

Job description

Knox Area Rescue Ministries (KARM Stores) in Chattanooga, TN, seeks a Key Holder and Team Lead for the NEW Hixson/Chattanooga Store. Every Sunday off, with benefits, PTO, 25% employee discount, and opportunities for growth.

You will lead the production team, coordinate donation processing, pricing, and stocking while upholding KARM’s mission and values. The role requires strong leadership and customer service skills, plus experience in retail/production settings.