Shift Lead - Retail Production & Donations

KARM Stores

Knoxville (TN)

On-site

USD 23,000 - 25,000

Full time

14 days+

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Job summary

KARM Stores in Knoxville, TN is seeking a Key Holder - Retail to serve as the operational lead on the W Knox locations. You will supervise production flow, guide pricing and merchandising, and ensure a patient, donation-friendly donor experience.

A strong leader with customer service focus will drive daily objectives while upholding safety and quality standards. The role requires standing for long periods, flexibility to work evenings and weekends, and proficiency with iPad-based tech for daily

Qualifications

High school diploma or equivalent.
Previous production, warehouse, retail, or processing experience preferred.
Valid driver’s license with an acceptable driving record.
Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

Provide a welcoming donor experience by greeting donors and assisting with donation receiving.
Lead daily donation flow by coordinating team activities and maintaining organized production areas.
Support and encourage team members through effective communication and collaboration.
Coordinate daily workflow to achieve production goals and ensure merchandise is sorted, priced, and ready.
Serve as the production lead during assigned shifts by ensuring safety and operational standards.