Key Holder & Style Advisor - Lead Guest Experiences (Bonus Eligible)

DXL Group; Allen (TX); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder to build lasting relationships with guests by delivering an unmatched shopping experience. You will serve as a product knowledge expert across a broad range of apparel and coach team members to achieve sales goals in a fast-paced environment.

The role requires a strong customer service background, ability to handle inquiries and complaints, and physical capability to lift up to 10 lbs and move up to 50 lbs.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Customer service

Coaching

Product knowledge

Education

High school diploma or equivalent

Job description

DXL Group is seeking a Retail Sales Associate, Key Holder to build lasting relationships with guests by delivering an unmatched shopping experience. You will serve as a product knowledge expert across a broad range of apparel and coach team members to achieve sales goals in a fast-paced environment.

The role requires a strong customer service background, ability to handle inquiries and complaints, and physical capability to lift up to 10 lbs and move up to 50 lbs.