Key Holder & Store Leader — Elevate Customer & Pet Care

Petco Animal Supplies, Inc.; Santa Monica (CA); Sur place; USD 26 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health benefits

401K

Incentives

Paid time off

Résumé du poste

Petco Animal Supplies, Inc. in Santa Monica, CA is seeking a Key Holder to help drive daily store operations, customer service, and a safe environment for pets, partners, and customers. You will work on the floor, open and close the store, and serve as a point of contact when management is not present.

The role emphasizes leadership on the sales floor, problem solving, and delivering a great experience each day while upholding Petco’s animal care standards and merchandising guidelines.

Qualifications

• Retail leadership and supervision experience.
• Excellent customer service and communication skills.
• Accurate cash handling and transaction skills.
• Ability to multitask in a fast-paced retail environment.
• Reliable, responsible, and detail oriented.

Responsabilités

• Open and close the store following cash handling and safety protocols.
• Lead on-floor operations, supervise partners, and ensure great customer service.
• Assist training of new partners and reinforce best practices on the sales floor.
• Maintain a clean, organized, and visually appealing store environment.
• Identify stock and merchandising issues and communicate with leadership.

Connaissances

Retail leadership

Customer service

Cash handling

Communication skills

Problem solving

Outils

POS system

Description du poste

Petco Animal Supplies, Inc. in Santa Monica, CA is seeking a Key Holder to help drive daily store operations, customer service, and a safe environment for pets, partners, and customers. You will work on the floor, open and close the store, and serve as a point of contact when management is not present.

The role emphasizes leadership on the sales floor, problem solving, and delivering a great experience each day while upholding Petco’s animal care standards and merchandising guidelines.