Key Holder & Store Coach – Cosmetics

The Estée Lauder Companies Inc.; New York (NY); On-site; USD 34,000 - 52,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in a prestige beauty store in New York. You will coach the sales team to deliver inspirational, personalized customer service and help drive sales targets.

This role also covers cash handling, start and end of day reconciliation, and opening/closing the store on a rota. If you’re an ambitious self-starter with retail experience, this is the perfect first step toward a long and

Qualifications

• Retail experience in cosmetics preferred.
• Ability to provide inspirational, authentic, personalized customer service.
• Desirable experience with cash reconciliation and opening/closing the store.

Responsibilities

• Support Store Manager and Assistant Manager to run the store smoothly.
• Coach and mentor sales team to achieve sales and customer service targets.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.

Skills

Customer service

Coaching

Cash handling

Leadership

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in a prestige beauty store in New York. You will coach the sales team to deliver inspirational, personalized customer service and help drive sales targets.

This role also covers cash handling, start and end of day reconciliation, and opening/closing the store on a rota. If you’re an ambitious self-starter with retail experience, this is the perfect first step toward a long and