Key Holder & Shift Leader - Retail

Bath & Body Works; Vertland (IN); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

Weekly pay

Job summary

Bath & Body Works is seeking a Key Holder to help drive store execution, sales and customer experience. You will act as Manager on Duty when scheduled, lead associates, and help maintain inventory and visual standards.

The role requires strong communication, coaching ability, and a passion for delivering exceptional customer service in a fast-paced retail environment. Evening, weekend, and holiday availability is necessary.

Qualifications

• Customer-focused retail experience preferred.
• Ability to coach and develop associates in real time.
• Strong selling skills and product knowledge.

Responsibilities

• Lead as a substitute Manager on Duty when scheduled.
• Provide feedback and recommendations to managers.
• Deliver exceptional in-store customer experiences and product education.
• Demonstrate company values and lift sales through coaching and guidance.
• Set daily/shift goals and oversee opening/closing routines.

Skills

Customer service

Leadership

Sales

Communication

Coaching

Education

High school diploma, GED

Job description

Bath & Body Works is seeking a Key Holder to help drive store execution, sales and customer experience. You will act as Manager on Duty when scheduled, lead associates, and help maintain inventory and visual standards.

The role requires strong communication, coaching ability, and a passion for delivering exceptional customer service in a fast-paced retail environment. Evening, weekend, and holiday availability is necessary.