Key Holder & Retail Sales Leader (Big & Tall)

DXL Group; Alpharetta (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who will build lasting relationships with guests by delivering an unmatched shopping experience.

You will be a product knowledge expert, help coach team members, and participate in store operations while ensuring guests feel welcomed, learning about their needs, and guiding them to the right suits, casualwear, and private label lines.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Customer service

Problem resolution

Sales skills

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who will build lasting relationships with guests by delivering an unmatched shopping experience.

You will be a product knowledge expert, help coach team members, and participate in store operations while ensuring guests feel welcomed, learning about their needs, and guiding them to the right suits, casualwear, and private label lines.