Key Holder & Sales Coach - Men's Big & Tall Retail

DXL Group; Burnsville (MN); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Quarterly bonuses

401(k) Plan

Medical/Dental/Vision

Life Insurance

PTO

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who is dedicated to delivering an unmatched shopping experience and building lasting guest relationships. You will be a product knowledge expert, coaching team members to meet sales goals in a fast-paced setting.

The role offers base hourly pay with commission potential and quarterly bonuses.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions to learn about needs, preferences and lifestyle.
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel.
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Customer service

Product knowledge

Coaching others

Sales skills

Problem resolution

Physical strength

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder who is dedicated to delivering an unmatched shopping experience and building lasting guest relationships. You will be a product knowledge expert, coaching team members to meet sales goals in a fast-paced setting.

The role offers base hourly pay with commission potential and quarterly bonuses.