Key Holder & Sales Leader - Men's Big & Tall Retail

Dxl-Big-; Lansing (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k) Plan

Medical/Dental/Vision Plans

Paid Holidays

Vacation Time

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder to deliver an unmatched guest experience in a fast-paced setting. You will welcome customers, understand their needs, and promote a broad range of apparel.

Responsibilities include coaching team members on selling skills and product knowledge, while driving store performance with a collaborative approach and a strong focus on customer service.

Qualifications

• High school diploma or equivalent.
• Demonstrates superior customer service techniques and problem resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Welcome guests by spending quality time to understand needs and lifestyle.
• Serve as product knowledge expert across apparel, including private labels and brands.
• Provide ongoing coaching and training to the selling team on skills and procedures.

Skills

Customer service

Problem resolution

Coaching

Education

High school diploma

Job description

DXL Group is seeking a Retail Sales Associate, Key Holder to deliver an unmatched guest experience in a fast-paced setting. You will welcome customers, understand their needs, and promote a broad range of apparel.

Responsibilities include coaching team members on selling skills and product knowledge, while driving store performance with a collaborative approach and a strong focus on customer service.