Key Holder — Lead Store Experience & Team

Bath & Body Works; Du Bois (NE); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

40% merchandise discount

Daily pay

Weekly pay

Job summary

The role emphasizes coaching, in-store experiences, product knowledge, and helping set daily goals, managing opening and closing routines, handling shipments, and ensuring safety and brand standards while building connections with customers.

Qualifications

• Customer-first retail mindset with strong communication.
• Proven sales and service results in fast-paced environment.
• Ability to coach and motivate team.

Responsibilities

• Lead as Manager on Duty when scheduled to ensure customer experience.
• Provide feedback and performance guidance to team.
• Model selling skills and product knowledge to deliver in-store experiences.
• Maintain product knowledge and store policies.
• Oversee opening/closing tasks including cash handling and shipments.
• Engage customers with needs-based recommendations.
• Assist with floorset changes and visual presentation.
• Ensure safety and keep the store clean and compliant.

Skills

Customer service

Sales experience

Leadership

Education

High school diploma or GED

Job description

The role emphasizes coaching, in-store experiences, product knowledge, and helping set daily goals, managing opening and closing routines, handling shipments, and ensuring safety and brand standards while building connections with customers.