Key Holder | Lead Service, Merch & Sales Growth

BootBarn Inc.; Denton (TX); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive hourly rate plus SPIFFS

Merchandise discount

Paid Time Off

Medical, Dental, Vision, Life

401(k) plan

Flexible schedules

Growth opportunities

Job summary

Boot Barn, Inc. in Denton, TX is seeking a friendly, customer-focused Key Holder to support store leadership and drive sales.

You will foster a service and selling culture, develop product knowledge and ensure smooth cash wrap operations, while helping with opening/closing procedures and daily housekeeping. This role requires 1–2 years of retail sales experience, strong leadership and communication skills, and availability for varied shifts, including nights, weekends, and holidays.

Qualifications

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge to the customer.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the time and attendance policy and procedures.
• Adhere to and enforce all local, federal and state laws in addition to company policies.

Skills

Leadership

Communication

Time management

Organization

Flexibility

Shift work

Travel

Job description

Boot Barn, Inc. in Denton, TX is seeking a friendly, customer-focused Key Holder to support store leadership and drive sales.

You will foster a service and selling culture, develop product knowledge and ensure smooth cash wrap operations, while helping with opening/closing procedures and daily housekeeping. This role requires 1–2 years of retail sales experience, strong leadership and communication skills, and availability for varied shifts, including nights, weekends, and holidays.