Key Holder — Lead Sales & Customer Experience

Boot Barn; Glendale (AZ); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Competitive hourly rate

Merchandise discount

Paid Time Off

Medical, Dental, Vision and Life

401(k) plan

Flexible schedules

Store growth opportunities

Job summary

Boot Barn is seeking a Part-time Key Holder in Glendale, AZ to lead customer service and store operations with the leadership team. You’ll drive sales, develop team members, and ensure merchandising standards while managing daily POS transactions and store procedures.

The role emphasizes a service-driven culture, product knowledge, and adherence to policies with a focus on achieving sales targets.

Qualifications

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work a variety of shifts including nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; communicate product knowledge to the customer.
• Maintain and achieve measurable goals (UPT, ADT, add-ons, information capture).
• Be informed of current promotions and advertisements.
• Maintain merchandising standards and assist with floor moves, displays, and housekeeping.
• Process merchandise and monitor replenishment of floor stock.
• Complete all sales transactions accurately at POS and manage cash/media accountability.
• Develop skills and improve metrics with store leadership.

Skills

Retail sales

Leadership

Communication

Time management

Flexibility

Job description

Boot Barn is seeking a Part-time Key Holder in Glendale, AZ to lead customer service and store operations with the leadership team. You’ll drive sales, develop team members, and ensure merchandising standards while managing daily POS transactions and store procedures.

The role emphasizes a service-driven culture, product knowledge, and adherence to policies with a focus on achieving sales targets.