Key Holder: Lead Sales & Service Excellence

Boot Barn; Monroe (LA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive hourly rate

Sales incentives

Monthly sales bonus

Merchandise discount

Paid Time Off

Health/dental/vision insurance

401(k) with matching

Flexible schedules

Growth opportunities

Store openings

Job summary

Boot Barn is seeking a part-time/full-time Key Holder to energize customer experiences, lead store partners, and drive sales performance. You will build product knowledge, manage merchandising standards and support leadership in daily operations.

You’ll work to exceed sales goals, maintain accurate cash handling, and develop skills through collaboration with store leaders. Expect varied shifts, competitive hourly pay, and benefits for Boot Barn Partners.

Qualifications

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge to the customer.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the Time and Attendance policy.

Skills

Retail sales

Leadership

Communication

Time management

Organization

Job description

Boot Barn is seeking a part-time/full-time Key Holder to energize customer experiences, lead store partners, and drive sales performance. You will build product knowledge, manage merchandising standards and support leadership in daily operations.

You’ll work to exceed sales goals, maintain accurate cash handling, and develop skills through collaboration with store leaders. Expect varied shifts, competitive hourly pay, and benefits for Boot Barn Partners.