Key Holder: Lead Sales & Customer Experience

BootBarn Inc.; Gainesville (GA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Sales incentives

Merchandise discount

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Flexible schedules

Growth opportunities

Job summary

Boot Barn, Inc. is seeking a Part-time Key Holder to deliver an exceptional in-store experience while supporting the leadership team. You will help drive sales, know product features and promotions, and maintain merchandising standards. This role emphasizes customer service, teamwork and adherence to store procedures.

We value community and a schedule that includes nights, weekends, and holidays. Join a growing team as we open new stores and strive to exceed goals with energy and integrity.

Qualifications

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
• Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.
• Demonstrate high level of quality work, attendance and appearance.

Skills

Retail sales

Leadership

Communication

Scheduling flexibility

Availability nights/weekends

Travel 10%

Job description

Boot Barn, Inc. is seeking a Part-time Key Holder to deliver an exceptional in-store experience while supporting the leadership team. You will help drive sales, know product features and promotions, and maintain merchandising standards. This role emphasizes customer service, teamwork and adherence to store procedures.

We value community and a schedule that includes nights, weekends, and holidays. Join a growing team as we open new stores and strive to exceed goals with energy and integrity.