Key Holder: Lead & Inspire Stores | 40% Discount

Bath & Body Works; Atlanta (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

DailyPay

40% merchandise discount

Tuition assistance

Medical, dental, vision benefits

Paid time off

Well-being programs

Job summary

Bath & Body Works is seeking a Key Holder to support delivering sales plans through effective execution of store operations and customer engagement. You will act as a leader on duty, provide coaching to teammates, and ensure excellent in-store experiences.

The role requires strong customer focus, adaptability, and the ability to drive performance in a fast-paced retail setting. A high school diploma or equivalent is required, with opportunities for growth and development within the brand.

Qualifications

• Thrives in a customer-first retail environment.
• Able to coach and develop front-line associates.
• Strong communication and adaptability under pressure.
• Capable of de-escalating store and customer situations effectively.

Responsibilities

• Lead store operations and tasks as delegated by Store Manager.
• Provide feedback and recommendations to managers on performance.
• Drive in-store customer experiences with product knowledge and selling behaviors.
• Ensure knowledge of product, policies, and store strategies.
• Set daily shift direction and goals for the team.
• Execute opening/closing routines and handle shipments and directives.
• Build genuine customer connections through needs discovery and recommendations.
• Assist with floorset, window changes, and marketing placements.

Skills

Customer-first selling

Coaching associates

Communication skills

De-escalation

Flexibility with shifts

Operational leadership

Peak-period availability

Education

High school diploma/GED

Job description

Bath & Body Works is seeking a Key Holder to support delivering sales plans through effective execution of store operations and customer engagement. You will act as a leader on duty, provide coaching to teammates, and ensure excellent in-store experiences.

The role requires strong customer focus, adaptability, and the ability to drive performance in a fast-paced retail setting. A high school diploma or equivalent is required, with opportunities for growth and development within the brand.