Key Holder: Lead Customer Experience & Store Ops

Anthropologie; King of Prussia (PA); On-site; USD 25,000 - 28,000; Part time

Job summary

Anthropologie in King of Prussia, PA is seeking a Key Holder to support the store leadership team in delivering exceptional customer experiences and driving sales. You will be an expert in operating procedures and mentor the associate team.

Responsibilities include assisting with opening/closing, maintaining store standards, and collaborating on omni-channel service while fostering an inclusive, high-energy environment.

Qualifications

• Brand affinity and passion for Anthropologie brand.
• Proven leadership experience in a retail setting.
• Demonstrated ability to work well in a team.
• Ability to work flexible hours including nights, weekends and holidays.
• Willingness to learn and grow within the organization.

Responsibilities

• Support store leadership in driving sales and store metrics using KPIs.
• Deliver exceptional customer experience and omni-channel service.
• Assist with opening/closing procedures and maintain store standards.
• Help train and onboard new hires.
• Collaborate with partners to ensure smooth operations and visuals.

Skills

Brand affinity

Leadership experience

Team player

Flexible hours

Eagerness to learn

Job description

Anthropologie in King of Prussia, PA is seeking a Key Holder to support the store leadership team in delivering exceptional customer experiences and driving sales. You will be an expert in operating procedures and mentor the associate team.

Responsibilities include assisting with opening/closing, maintaining store standards, and collaborating on omni-channel service while fostering an inclusive, high-energy environment.