Key Holder - Le Labo - Full Time - Nashville, TN

The Estée Lauder Companies; Nashville (TN); Sur place; USD 35 000 - 55 000; Plein temps

Résumé du poste

Estée Lauder Companies' Nashville store is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager. You will coach and mentor the sales team to deliver inspirational, authentic, personalized service, while helping to meet sales and customer service targets.

You will bring retail experience, cash handling skills, and the ability to open and close the store on a rota basis. This role offers progression, comprehensive training, and a competitive benefits package within our

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience with opening and closing the store and cash reconciliation is desirable; supervisory experience including coaching/mentoring others.

Responsabilités

• Support Store Manager and Assistant Manager to ensure smooth, efficient store operations.
• Lead by example to coach and mentor sales staff to achieve sales and customer service targets.
• Handle start and end of day cash reconciliation and participate in opening/closing duties on a rota.

Connaissances

Coaching & mentoring

Customer service

Cash handling

Retail experience

Team leadership

Retail hours flexibility

Outils

Retail POS software

Description du poste

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview