Key Holder - Le Labo - Full Time - Nashville, TN

The Estée Lauder Companies; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

The Estee Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering exceptional service and store performance.

You will coach the sales team, model personalised customer care, handle cash reconciliations, and contribute to opening and closing the store on a rota basis. This is an ideal first supervisory step with growth opportunities in prestige beauty.

Qualifications

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Experience with retail point-of-sale software is desirable.
• Proof of right to live and work in the country if invited to interview.

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth store operations.
• Lead and mentor sales associates to deliver personalised customer service.
• Carry out start and end of day cash reconciliation and cash handling.
• Assist with opening and closing the store on a rota basis.
• Contribute to achieving sales and customer service targets.

Skills

Retail experience

Customer service

Coaching/mentoring

Cash handling

Cash reconciliation

Opening/Closing store

Tools

POS software

Job description

DescriptionWe are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.QualificationsProven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview