Key Holder & Floor Leader - Full-Time

Thirdlove; Atlanta (GA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Paid Time Off

Discounted and free products

Job summary

ThirdLove in Atlanta, GA is seeking a Full Time Key Holder to lead on the floor, support the Store Manager, and handle opening/closing and daily operations. You will mentor staff, model service behaviors, and ensure smooth execution across sales, fitting, and client engagement.

The role requires 1–2 years in retail, strong communication, and a passion for body positivity and inclusive sizing, with the ability to move 25 lbs and work nights/weekends.

Qualifications

• 1–2 years of retail experience, preferably in a leadership or elevated associate role.
• Strong communication skills and the ability to lead by example in a client-facing environment.
• Comfort with retail KPIs and desire to improve performance through service and product knowledge.
• Reliable, punctual, and able to work a flexible schedule (including nights, weekends, holidays).
• Passion for ThirdLove’s mission of body positivity, inclusive sizing, and confidence through comfort.
• Ability to move and lift up to 25 lbs and stand for long periods during shifts.

Responsibilities

• Deliver a warm, welcoming, and personalized fitting and shopping experience in line with the Retail Excellence Protocol.
• Coach team members during shifts to refine selling language, service posture, and product confidence.
• Assist in executing store-level loyalty, clienteling, and appointment initiatives.
• Serve as Manager-on-Duty when scheduled, leading team huddles and ensuring smooth shift transitions.

Skills

Retail leadership

Strong communication

Customer service

Flexible schedule

Job description

ThirdLove in Atlanta, GA is seeking a Full Time Key Holder to lead on the floor, support the Store Manager, and handle opening/closing and daily operations. You will mentor staff, model service behaviors, and ensure smooth execution across sales, fitting, and client engagement.

The role requires 1–2 years in retail, strong communication, and a passion for body positivity and inclusive sizing, with the ability to move 25 lbs and work nights/weekends.